Reach us by phone at (919)552-7533 or email us at ashleysart@embarqmail.com .


Damages and Returns:
For Local customers: Usually we can take the art by your home so that you can see how it looks before you purchase it for a small fee. If you are not sure if the art is going to work in your home, just mention this before you make the purchase and we will tell you what our policy is with this particular piece of art and we will write the policy on your receipt.  Normally you will be able to exchange it if you bring it back in mint condition within 24 hours. This policy helps us insure that our customer's art is in mint condition and has not been in extreme conditions beyond our control.

We are a small business and encourage you to call or email us to discuss any questions that you may have about your order before you place it. All items shipped are inspected by two Ashley's associates before shipping. Please make sure that you want the item before you order it.

If your item is damaged during shipping, please email us at ashleysart@embarqmail.com to describe the damage and give us a call at (919)552-7533 to verify that we have recieved the email. Your initial responce of the damage must be recieved within 2 business days of the items delivery to you to insure that UPS will cover the damage. It is important for you to stay in close contact with us in case there is a problem.

Then we will replace the art with an identical print or give you 100% refund if we can not find a replacement at a good price if the item was damaged in shipping.  We will contact UPS for you and they will contact you. Your replacement will normally be sent within 5 business days of the date that UPS has inspected the item (hopefully much sooner) or refunds credited to your account, as soon as, we find out that we can not replace the item at the same price. We will try to get you a replacement as quick as possible because we want your repeat business. We have never had a customer that was not happy about our service in respect to shipping and replacements. We package well and usually add some type of neat freebe or coupon if there is a problem to help make up for the hassle.

We normally do not exchange or provide refunds unless the item was damaged in shipping and you promptly followed our procedures.

We usually do not ship framed paper prints or large framed canvas editions. Please call for more information about this. Framing promotions are normally for local customer pickup only.

*Terms, prices and policies may change without notice. We always try to keep our customers happy.

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